Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Anonymous

HD CARS AND COMMERCIALS LTD offer great cutomer service
Eddie from HD CARS AND COMMERCIALS LTD has been a real pleasure to deal with, from start to finish. His friendly and professional approach helped us to get exactly the right vehicle for us, at the right price. It's obvious that Eddie really cares about what he does, which made our customer service experience with him even better.

Liz H

Friendly, honest service that made buying our vehicle easy
Eddie from HD Cars has been an absolute pleasure to deal with from start to finish. From our very first conversation, he was friendly, approachable and incredibly professional, which instantly put us at ease. He really took the time to understand what we were looking for and made sure we found exactly the right vehicle to suit our needs, without any pressure at all.Eddie's knowledge and honesty stood out throughout the whole process, and he worked hard to make sure we got the right vehicle at the right price. Nothing was too much trouble, and every question we had was answered clearly and patiently. It's obvious that Eddie genuinely cares about what he does and takes real pride in offering great customer service.The entire experience was smooth, stress-free, and genuinely enjoyable, which isn't something you can always say when buying a vehicle. We wouldn't hesitate to recommend Eddie and the team to anyone looking for a reliable vehicle and excellent service. A truly top-class experience from beginning to end.

Anonymous

Recommend him 100%
Eddie is very good lad, 100% recommend. The car is as good as he described I drive it over 4 months now. He is patient and answer every questions. Thank you Eddie.

Anonymous

Great sale
Great service no pressure able to take car for decent test drive. Delivered car to home address a couple of days fully mot done and taxed . Stress free sale . Highly recommend .

Reece Wilson

Reliable, easy, trustworthy
Eddie was straight with me from start to finish, let me test drive the car, had no issues at all what was said on the advert was shown in person. I still have the car 3 months later and passed mot easily. All in all a brilliant service offered. Will definitely be using them again for future cars!!

Andrew W

GREAT COMPANY
I had an outstanding experience purchasing my van from HD Cars, thanks to Eddie's exceptional service. From the very first conversation, he was friendly, knowledgeable, and genuinely committed to helping me find exactly what I needed. Eddie made the entire process smooth and stress-free"”no pressure, clear communication, and total professionalism throughout. The van is perfect, and I couldn't be happier with my purchase. If you're looking for top-tier service and someone who truly cares about customers, ask for Eddie at HD Cars. Highly recommended!

Mark Regan

I recently brought a van from Eddie from HD cars and vans . I own the carpet shop in Southport and ask Eddie if he could source me a particular van . A ford transit long wheelbase . I gave Eddie a budget and with in a week he had found me the perfect van and it was just under budget. We have been using just over a month now and it runs like dream . I wouldn't hesitate to recommend Eddie at HD cars and vans to all my friends families and colleagues! Thanks Eddie All the best Mark The Carpet Shop

PJ S

FIRST CAR, 1ST CLASS SERVICE
Bought my first car form HD Cars. Very happy with it. Price was fair. Customer service went above and beyond the usual. So impressed that we bought our sons first car from HD cars aswell, about a year later. The attention to detail is second to none. An honest and trusted car dealer. Highly recommended.

John P

Knew Eddie from years ago so had no hesitation buying a van from him for our new shop in ormskirk. 10 out of 10 as usual.

Anonymous

Boss Little Car
My son found a little Fiesta on Autotrader which we bought from HD Motors. Good example and straight forward purchase from the fella.

John M

Superb small dealership who didn't rip us off. Can't be happier with our new Campervan. We viewed the Camper on the Monday, left a small deposit and went back 2 days later to pick it up. We got a good rate of finance from the company they recommend. No hard sell and very clear. It took us 3 months to pick our new Camper and it's been a dream working with Ed and his Mrs

Thomas J

Bought an automatic Fiesta from them. No problems and a good price. He gave me a full tank of fuel too.

Mark Regan

I recently brought a van from Eddie from HD cars and vans .
I own the carpet shop in Southport and ask Eddie if he could source me a particular van .
A ford transit long wheelbase .
I gave Eddie a budget and with in a week he had found me the perfect van and it was just under budget.
We have been using just over a month now and it runs like dream .
I wouldn't hesitate to recommend Eddie at HD cars and vans to all my friends families and colleagues!
Thanks Eddie
All the best Mark The Carpet Shop

Andy Fordham

The owner was about the straightest and most honest car sales person I have ever known. Answered all my questions and queries. Gave me exactly what I was looking for at the right price. I will send anyone who is looking for a straight forward solution for their car requirements. Many thanks. Will definitely be utilising HD Cars and Eddie for my next car purchase.

Lois M

Approached Eddie to sell my car, his response times were very quick and within a few days it was pictured up, had viewings booked, and sold! Great service and couldn't recommend Eddie more!

David Charles Done

We bought our 2018 Mercedes S Class through HD Cars back in September 2025. Edward the owner suggested a finance broker by the name of Mushen, and he got us really good rate. We put down a deposit and Ed picked us up at the train station to collect our vehicle. We had a long test drive and we was very happy with our purchase. Ed the owner made it very clear when we bought the car what happened with our warranty but unfortunately we had a an issue with the car after just 6 weeks. However The warranty company was also very good and they covered the cost of the repair. Overall we are chuffed with the service and our car.
Thanks

Steve Haw

I had a fantastic experience with Ed at HD Cars.
He sold my car for more money than i originally advertised it for! When I was struggling to sell it, I contacted Ed and he took over the whole process for me and I'm really glad I did!
I would just say to anyone looking at HD Cars to just speak to Ed and he will genuinely look after you!
Thanks again Ed.

Toria Garbutt

My son's first car: perfect experience :)
I've bought two cars from HD Cars and Commercials and the experience has been excellent. Eddie and Julie are warm, friendly, and most importantly honest and straightforward. Both cars were lovely and clean, exactly as described, and the service was prompt and efficient from start to finish. My 18-year-old son, who has just passed his test, was over the moon with his first ever car. Great value for money and a friendly, fair, stress-free experience. I'd happily recommend HD Cars and Commercials to anyone looking for honest people, quality cars, and excellent service.

Ste Bilborough

Van
Excellent service . Vans are superb. Highly recommend.

Anonymous

Travelled from Poole in Dorset to buy a van from HD Cars & Commercials and I was not disappointed. Very happy with the way things went from start to finish. The van was exactly what we wanted and there was no hard sell. Paid a deposit, they held the van until Saturday and we drove it home. Thanks again.

Anonymous

Excellent customer service
Eddie is very professional and efficient - I bought a car that he was very honest and upfront about. I was confident in travelling to pick the car up and would have no hesitation in recommending HD Cars to my friends and family

Anthony Cullen

Friendly and trustworthy dealership
Eddie was extremely friendly and helped massively when I purchased my car. I would highly recommend Eddie for anyone looking to purchase a car and I would return to him happily.

Anonymous

Recommended
Great little car from HD Cars. Got recommended from our John who bought a car off them. Very happy with purchase.

David Done

Good garage
Really good service. We drove from Leicester to pick the car up. Paid a 10% deposit upfront which at first I was worried about, but the owners wife was really helpful and put my mind at ease. Took the car on a lengthy test drive and was happy to purchase. He even gave us a full tank of petrol to get home.

Stephen Morrison

Decent Run Around
Bought a little black Toyota Yaris for our son. It was only £1500 and it drives great. No pressure from the guy who sold us it. Top marks.

Paul

Good prices and no hard sell.
Great communication with no hard sell and a very professional approach. It's a family business and a business type where reputation is important and they clearly understand this, I was very happy with the whole process and would recommend them to friends and family without hesitation.

Julie Penny

We bought our 3rd car from HD Cars this week. The service we have received from them each time has been really good. We contacted him around 2 weeks ago with our specific requirements as our daughter had just passed her test. He found us a lovely white Ford and we picked it up on Friday. Thanks very much for your help

Nick Hughes

I passed Eddie's details to a customer when she was looking to sell her Mums' car. I knew Eddie would offer her a better price and service than online firms and I was right.
He bought the car for a fair price and my customer has been in touch to thank me for recommending Eddie to her. I always know Eddie will look after his customers and have no hesitation in recommending him.

Paul Obrien

Bought my first car last week from HD cars second hand, the service was excellent. The owner was really friendly and helpful he went above and beyond to make sure I got the car I wanted without any pressure. I would recommend buying a car from HD cars second hand. Unbelievable service

David Carson

My partner recently bought a car with HD Cars. A very honest & professional service from start to finish of the sale. I would 100% recommend HD Cars to anyone in the future

Andrew Westmoreland

I had an outstanding experience purchasing my van from HD Cars, thanks to Eddie's exceptional service. From the very first conversation, he was friendly, knowledgeable, and genuinely committed to helping me find exactly what I needed. Eddie made the entire process smooth and stress-free"”no pressure, clear communication, and total professionalism throughout. The van is perfect, and I couldn't be happier with my purchase. If you're looking for top-tier service and someone who truly cares about customers, ask for Eddie at HD Cars. Highly recommended!

Aaron

Stand up and honest guy, car was exactly as described, good value, customer service was great.

Aaron Keith Brown

Great dealership
Great service, product was as described, highly recommend.

David Carson

My partner recently bought a car from HD Cars. It was a very honest professional service with excellent communication throughout the sale. I would 100% recommend HD Cars to anyone in the future now

Andrew Westmoreland

5 star service
I had an outstanding experience purchasing my van from HD Cars, thanks to Eddie's exceptional service. From the very first conversation, he was friendly, knowledgeable, and genuinely committed to helping me find exactly what I needed. Eddie made the entire process smooth and stress-free-no pressure, clear communication, and total professionalism throughout. The van is perfect, and I couldn't be happier with my purchase. If you're looking for top-tier service and someone who truly cares about customers, ask for Eddie at HD Cars. Highly recommended!

Jackie Jasper

Eddie was so helpful when it came to buying my son's car. I explained what I needed and he sourced it. The service was very efficient and friendly and I trusted what I was being told. Highly recommend HD Cars

Jackie J

Honest & Reliable
I have just bought my son's first car from Eddie . Eddie was patient in helping us find the right car and explained everything to us in a very professional and honest manner. I would highly recommend HD cars and wont hesitate to contact them when I'm ready to change my car

Richard Houghton

We have dealt with Eddie twice now and he has been brilliant both times, really friendly and reliable. I wouldn't hesitate to use him again. Highly recommended

kevin duffy

We have bought two vehicles from Eddie. Both were exactly what was described. But also could not thank Eddie enough for his honest professional approach and the way he helped us to pick the right car to suit our needs. I highly recommend HD cars to anyone looking to buy

Barry S

Ford smax
Bought a Ford Smax from Eddie. Great experience and car was as described.

Viki L

Honest friendly family business
By far the best car dealer we've ever been to and we've been to many over the years. Eddie was very welcoming, he spoke to us on a personnel level which we really appreciated, he sat us down and went through everything about the car that we ended up purchasing. No pressure like most dealers! If you want to buy a car I highly recommend HD Cars Liverpool you won't go wrong. Both Eddie and his wife are lovely honest people and I will definitely be going back. See you again in the future when we buy our next car, when I get my other half to part with his Corsa.

Kevin Duffy

We have bought two cars from Eddie. Both were exactly what was described. But also could not thank Eddie enough for his honest professional approach and the way he patiently helped us to pick the right car to suit our needs. I highly recommend HD cars to anyone looking to buy

Anonymous

Genuine guy.
What a guy eddie, one of the most genuine salesman I have had the pleasure to meet. Goes above an beyond which is a tremendous attribute to have in the car game. Thanks for everything you have done threw this transaction. Cheers. Peter

SOPHIE Moores

Bought my 2nd car from HD Cars recently and it's as good as my 1st. They always go out their way to explain things properly and handle all the paperwork. All I had to do was change my insurance over. Thank you

PJ Smith

Bought my first car form HD Cars. Very happy with it. Price was fair. Customer service went above and beyond the usual. So impressed that we bought out sons first car form HD cars aswell, about a year later. The attention to detail is second to none. An honest and trusted car dealer. Highly recommended.

Ged Giblin

Great service from Eddie.Definitely are 1st call when any family members are after a new car.Thanks very much Nate for all your help.

Sami-jo Tyrrell

Great experience AGAIN!

After passing my test around 18 months ago, I decided to delve into the unknown of the used car market and had read horror stories. I found an Corsa online Eddy had listed and rang up with a barrage of questions, Eddy provided details answered and calmed my nerves.

The car proved to be reliable and done me well but my time had come to upgrade so I sought after Eddy and his expertise for a second time.

Highly recommend anyone who's considering HD cars.

Again sorry about the barrage of questions Eddy

Andrew Wilson

Eddie was unbelievable, excellent through the sale and made sure my vehicle was tip top and ready to go, looked after me throughout. Great guy

Ethan Jones

Visited Eddie, and wow such a kind and honest person.

Very transparent and made the whole process super straight forward.

Wesley Burns

I recently bought a vehicle from HD Cars which is the second vehicle I have bought from them. I found the staff very knowledgeable and helpful. I was offered test drives in several vehicles under no pressure at all. I eventually chose a car that is suitable for our growing family and was offered a no quibble guarantee. I'am extremely satisfied with the service I received at HD Cars and would highly recommend using them in future.

Andrew Wilson

Eddie was absolutely brilliant, professional throughout and went above and beyond for me with the sale, even little things I would of done on my end he was happy for me to send him stuff over and do it himself. 100% would recommend and would absolutely buy again off them. First class

Phil Taylor

Highly recommended
Completely stress-free car buying experience. I needed a car quickly due to a change of employment. I contacted Ed at 9am and had the car delivered and signed over to me by 1pm the same day.

debbie mann

Fantastic service, Eddie answered all my pre purchase questions openly, communicated well, and managed the sale quickly and efficiently.
The car is better than I had hoped, and I would highly recommend HD Cars. Thank you

Debbie Mann

Excellent service, fabulous car!
Eddie was very helpful, information given was timely and accurate. Car was as detailed, if not better. I was kept informed throughout the process. The car was delivered to me, and again I was kept updated on progress. I would definitely recommend this company for your future car purchases. Thank you

Will Barrett

Excellent A+++
Ed, is a great guy. A professional experience was had from start to finish and after. I believe you can buy with total confidence from here. Which is rare with a lot of other dealers out there. Most definitely will buy from Ed again.

Maria Bowden

H D car's
Got great service would highly recommend H D cars nothing was to much trouble thanks

Anonymous

Fantastic
Thanks to Eddie and the team for their fantastic service. We've bought 2 cars from them now and wouldn't hesitate to recommend him to our friends and family.

Craig Billington

Eddie from HD Cars has been absolutely fantastic from start to finish with the sale of my parents' car. He came and inspected the car and gave us more money than WBAC would offer. He paid us promptly and made the process very easy for us during what is a difficult time. I wouldn't hesitate to recommend the business.

Ian Dalzell

HD cars are amazing
From first seeing the car Eddie was super helpful extremely honest he went out of his way to accommodate us, even collecting the car from his house after hours which is exceptional customer service, I absolutely love the car, drives amazing. I would very highly recommend HD Cars and Eddie for your next car purchase.

Wesley Burns

Happy motoring
Great service we never felt rushed or under pressure. There was a great choice of high quality vehicles to choose from and we are extremely happy with the service provided and the car we purchased.

Anonymous

Excellent
Very friendly, honest, couldn't of been more helpful. Highly recommended. Made the experience buying a car a pleasure and straight forward. Would definitely go back again to buy a car.

Anonymous

Like to thank eddy from HD cars who sold me a 5 door fiesta brilliant little runner. Spotless inside and out. Will recommend him to friends and family in the future

Gemma Charters

a fair deal and excellent customer service.
I would recommend HD cars for a fair deal and excellent customer service. Eddie was considerate and knowledgable. The car I bought was great and exactly as described at a good price. It was delivered in immaculate condition with a full tank of petrol.

Paul Sutton

Excellent service
Excellent service, travelled down on the train and Eddie picked me up station, excellent van for the asking price, very honest guy and very friendly. Faultless service, would recommend.

Laura Ball

Highly recommended!
Excellent and fast communication. Responded to me immediately and arranged a viewing in no time! Very helpful with all of my questions and full details given about the car and its condition. Would definitely buy from Ed again. Thanks so much for a great family car

Faye Reid

I purchased a second hand car in September. Eddie was very professional, explained the process in full. The car's price was very good value for money with no issues so far. Eddie went out of his way to allow me to view the car out of office hours. Would recommend!

Andy Hayes

Bought a car effortlessly from Ed.

Even delivered the car for me while I was on holiday

Definitely recommend

Danny Graham

Couldn't have been happier with the service I received when buying a new car for our expanding family. Absolutely spot on, friendly no hard sell, no pressure. You definitely won't be disappointed with HD cars

MELINAH MAROWA

Buying a car especially a second hand is indeed a bit scary. However my experience was made easy and unregrateable with HD Cars. Eddie was so professional and honest when he sold a car to me last year. I'll buy from them even a million times. The car is very good and I have no problems either. Keep up the good work HD CARS. You're the best

nigel bennett

Bought a car from Eddie last week, would recommend him to anyone, love the car and Eddie went out of his way and even delivered it to me at home, thanks Eddie

Ola Oyewole

Several pictures of the advertised car were posted also detailed explanations of the BMW were provided by the sales man. I'll definitely recommend Liverpool's finest to anyone.

ANDREW SUTTON

Excellent place to buy a car Eddie's really nice guy and very very helpful
Full marks

PHILIP meredith

Bought my daughters first car from HD Cars, buying a car can be quite stressful and you`re always worried you might be getting ripped off. Wasn`t the case with HD Cars and will give them a call next time we need a car.

Ste Marmion

My son found first car on auto trader with a link to HD cars, called and was able to view car late that evening. Freedom to test drive and inspect vehicle with zero pressure to buy. Sale was smooth and car has been great since.

William Evana

Eddie was so easy to deal with from start to finish. He arranged the repair of my fiesta to then sell. I just have him the keys and he sorted everything. Highly recommended

Jowy Jozef

Bought 2 cars already from here and will come back if needed with confidence and peace of mind. Great quality service and the cars come with warranty which is a plus, and with fresh MOT. I recommend them a million percent. You wont be disappointed, I guarantee you that!! Thank you so much!!!

Lukas Smetana

I bought my very first car from HD Cars and I'm very happy.
I can recommend them for anyone who is looking for a good condition car.

Milly Driver

Part traded my old car for a fiesta from here just under a year ago and had no problems with it at all! Eddie was super helpful in finding a suitable car for me and was really quick with it! I would definitely recommend HD cars to anyone looking for a decent reliable car.

paul mcnaughton

I have bought a couple of cars from Eddie we have never had any problems with the cars or with Eddie and would highly recommend HD cars

carole atherton

Buying a car can be a scary experience but HD Motors (Eddie) was amazing. I bought a Ford focus in feb 2023 and the car was and still is spot on. Eddie was lovely and very respectful that I'd not bought a car in over 10 years and buying a car can be a mine field of "wheelers and dealers" but Eddie was professional showing me all aspects of the car even the flaws (that he fixed) before I purchased the car. Overall my experience with HD Motors was amazing and I will definitely be using them for future purchases.

Rebecca Dobb

Eddie was really helpful and honest. He made the whole experience stress free and easy. I've already recommended him to 3 other people.

Stephen Blundell

Contacted Eddie about 18 months ago brought car down to me for test drive and check over. No pressure to buy still using this car no full service required for another 12000 miles engine ticks over very quiet. Eddie has during this time checked with me to see how things are going on. Can't speak highly enough about the personal attention received regarding this car. Would certainly use again.

Anonymous

Received great customer service when I was purchasing my car from HD Cars.

Anonymous

Second Hand Car
I purchased a second hand car in September. Eddie was very professional, explained the process in full. The car's price was very good value for money with no issues so far. Eddie went out of his way to allow me to view the car out of office hours. Would recommend!

Andy Hayes

Great Buy
Bought a car effortlessly from Ed at HD Cars. He even delivered it for me while I was on holiday. Definitely would recommend

Nigel Bennett

Would recommend HD cars to anyone.
Eddie was very thorough and professional throughout the process and couldn't do enough to help, he even delivered the car to my home. The car was immaculate inside and out and drives superb and I'm more than happy with it.

Scott BEAMAN

Great service
Great service from start to finish! Ed was friendly, honest and accommodating. The car I brought has so far been faultless. If you're looking to buy a used car I would highly recommend you check their stock.

Anonymous

Super friendly and helpful
Eddie was super friendly and helped to accommodate everything I needed. I would definitely recommend that people look him up at HD Cars

Hannah Stephenson

Bought my Nissan Qashqai from Ed. Would highly recommend. Quick and easy service. Car is a dream.

Anonymous

Excellent service
The service was excellent. They were really helpful with all the details about the car and made the whole process really simple and easy, I would highly recommend HD cars.

Joe

Good car and good service.
Ed at HD cars very helpful and sells reasonable priced cars. Very happy with my car, but when purchased Ed did not have the spare key on him. So a week later he came and dropped it off at my work- which was not local to him. Couldn't recommend HD cars enough. Genuine car dealer which can be rare to find these days!

Liam J

Great buying experience
Bought a 2017 focus from HD cars. Service was outstanding. Open and honest about everything and ensured everything was in place for me to get on the road in it. Eddie even kindly delivered it which was a massive help.

Anonymous

Received amazing customer service from Eddie at HDCars. We are delighted with the car and Eddie even delivered the car to our home. Would definitely recommend

Lukas S

I bought my very first car six days ago from HD Cars. Eddie is a very nice person who explained everything and helped me with everything. I'm very satisfied and happy.

Andrew O

If you need a reliable car, get in touch with Eddie at HD cars
FULLY RECOMMEND!!! Eddie went above and beyond for me and my partner. He made sure that the car we bought was to a great standard. With the 12 month mot, full service, the 3 month warranty, brand new radio, any slight damages repaired and Eddie's customer service, we were made up with our choice. Eddie saved us alot of time with the entire process and the service on a whole was just SUPERB! Even after we made the sale Eddie put us through to a company that would take my partners old car to scrap for a great price.Thanks alot Eddie

Jessica

I can not recommend highly enough, top quality car and service.
After a break down in a relationship and being left without a car I can't speak highly enough of the service provided to help me out. I called after reading a review saying how the car had been delivered to their home, as a single mum of 4 I was unsure how I would manage to get to Liverpool, I was reassured that this was available, I was sent a custom video of a walk around of the car to ensure I was happy and arranged a time that was suitable with me, nothing felt like too much trouble and the level of communication during this time was top quality. I honestly can't express how above and beyond the service I received was. I will happily recommend Eddie to everyone, I'm so grateful for his help and fast response at a difficult time. Me and my girls love the car and appreciate the help we received throughout. Thank you once again.

Laura Purcell

Outstanding service
This is the second car I've had from here now and once again I'm not disappointed Amazing customer service and couldn't be happier with my car !!

Andy Rigby

Excellent service from Ed all the way through the process.
Excellent service from Ed all through the process. Super simple , saw a great car online , spoke with Ed put some money down on the day. I travelled up 200 miles some days later, the car was absolutely as Ed described on the phone. My daughter loves the car which Ed kindly delivered . Can't recommend highly enough. Thank you Ed

John Sheridan

Decent people to deal with, car was a Ford Ka which was well presented and well priced. Eddie was a gentleman, we found him helpful, honest, supportive. We were travelling from Ireland and were pleased to get an honest appraisal of the car before travelling, and Eddie also helped by getting a quick service, and he came and met us etc. During the service the clutch was a bit "iffy" and he replaced it - no quibble. Car has done very little mileage since we got it, but we are very pleased so far. Thanks HD Cars.

Andrew Lindsay

Really friendly welcome, really nice guy that owns it.
He was upfront and honest about the car we got, great experience. Defo 5 stars.

Wayne Goldstein

I bought a lovely little mini from here,service was very professional but friendly, I can't recommend them highly enough.

Julie Penny

Very trustworthy would not buy off anyone else! Felt really comfortable as a woman buying from HD Cars!

Anonymous

I had a great experience with this company and the customer service. They were accommodating and responsive to my questions. The car was exactly what I was looking for and they made sure everything was perfect with it before delivering it to my home address. I would highly recommend this seller.

Anonymous

Highly recommend
Amazing from start to finish., would highly recommend such good value and service.